Join the Magic: Disney Work from Home Customer Experience Specialist

Are you passionate about Disney? Do you love helping people? If so, we have an exciting opportunity for you! We’re looking for a Customer Experience Specialist to join our team and create magic right from the comfort of your home.

Your Role

As a Customer Experience Specialist, you will be the friendly voice of Disney for our guests. Your job will be to assist customers with their inquiries, provide information about Disney’s magical offerings, and ensure every interaction is filled with joy. Every call, email, or chat will be your chance to make someone smile!

What You’ll Do

Engage with Guests: Answer questions from guests about Disney parks, movies, and merchandise.
Provide Solutions: Help resolve any issues customers may have.
Share the Magic: Promote Disney experiences, from vacations to merchandise.
Gather Feedback: Listen to guest feedback and share insights with the team.
Stay Up-to-Date: Keep informed on the latest Disney news and offerings.

What We’re Looking For

We want team members who love Disney as much as we do! Here are some qualities we are looking for:

People Person: You should love talking to people and making connections.
Great Communicator: Strong written and verbal skills are a must.
Problem Solver: You should be able to think on your feet and help guests with their concerns.
Team Player: Work well in a virtual team environment.
Technology Savvy: Comfort with computer systems and software.

Benefits of Joining Us

When you join our Disney work-from-home team, you’ll enjoy a variety of perks:

Flexible Hours: Work from anywhere on a schedule that fits your life.
Employee Discounts: Enjoy discounts on Disney products and experiences.
Training and Development: Get comprehensive training and opportunities for growth.
Supportive Team: Join a team that values collaboration and support.
Work-Life Balance: We believe in keeping a healthy balance between work and home.

Qualifications

In order to be considered for this role, you should have:

High School Diploma: A minimum requirement.
Customer Service Experience: Previous experience in customer service is preferred.
Fluent in English: Additional languages are a plus.
Reliable Internet: A stable internet connection is essential.

How to Apply

If you’re ready to embark on this magical journey with Disney, we want to hear from you! Please submit your application on this page. Join us in making dreams come true, one call at a time!

Let’s create memories together, and share the joy of Disney with the world!